Vom Support beantwortet

Trial month


You have charged me 6.99 even that i have subscribed to your Plattform under the free trial month offer ? HOW IS THAT FU.KING POSSIBLE

 

icon

Derzeit beste Antwort von PatrickG 15 March 2021, 14:27

Kommentar zeigen

1 Kommentar

Hey @Ilyas welcome to our community! 
It's a pity that you are experiencing difficulties. I have just checked for you. According to your order confirmation, you did not book a free month, but started directly with the paid subscription. Did you already have a Joyn account in the past with a Joyn PLUS+ subscription?
Best regards, Patrick.

Kommentar hinzufügen