Vom Support beantwortet

Ultrawide (21:9) Monitor support?


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Is there a way to watch the movies (which are mostly shot in 21:9) in actual 21:9 and not in an weird cropped way?

Curently there is a black bar on all sides.

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Derzeit beste Antwort von Josefin 16 February 2021, 21:10

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Hey @Fda welcome to the new community! :sunglasses:
I have linked the appropriate article from our FAQs here. 

Best regards, Patrick.

Hey @Fda welcome to the new community! :sunglasses:
I have linked the appropriate article from our FAQs here. 

Best regards, Patrick.


Sry but this doesn’t help at all. But thanks for atleast trying to help :D

The requirements are all fullfilled, but there is still a black bar at every side, this is just really crappy, in cases of movies they are 21:9, so why is joyn forcing black bars at the top and bottom?
 Second picture is a movie, first is a series.

 

Hey @Fda , i did some research for you. We do not support the 21:9 format. As a rule, we always use 16:9. I hope I could help you with that.
Kind regards Josefin

Hey @Fda , I use the extension "Zoom to Fill" in the Chrome browser and can thus adjust the videos to 21:9. 18:9 and 32:9 are also supported. I originally installed the extension for YouTube, but it also works fine on Joyn. 

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